FAQs

FAQ

DREXCODE is the first web boutique that offers a new fashion experience, trendy and smart, offering the possibility to hire dresses and accessories of the latest collections of top luxury brands.

  • General

    Can I buy the dress?
    How do I choose the right dress?
    How do I hire a dress with Drexcode?
    How do I return the dress?
    How long is the rental?
    What are the hearts over the clothes for?
    When can I book a dress?
    Who are we?

  • size and fit

    How do I know if the dress will fit me?
    What if the dress does not fit me?
    What is the second size?

  • maintainance and care of the dress

    What happens if I accidentially stain the dress?
    Who takes care of washing and ironing the dress?

  • payments

    Do I need to pay a security deposit?
    How can I pay for the dress I want to hire?

  • delivery

    How can I know if the dress will arrive on time?