FAQs
FAQ
DREXCODE is the first web boutique that offers a new fashion experience, trendy and smart, offering the possibility to hire dresses and accessories of the latest collections of top luxury brands.
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General
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Can I buy the dress?
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How do I choose the right dress?
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How do I hire a dress with Drexcode?
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How do I return the dress?
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How long is the rental?
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What are the hearts over the clothes for?
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When can I book a dress?
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Who are we?
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Can I buy the dress?
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size and fit
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How can I change my dress?
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How do I know if the dress will fit me?
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What if the dress does not fit me?
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What is the second size?
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How can I change my dress?
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maintainance and care of the dress
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What happens if I accidentially stain the dress?
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Who takes care of washing and ironing the dress?
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What happens if I accidentially stain the dress?
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payments
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Do I need to pay a security deposit?
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How can I pay for the dress I want to hire?
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Do I need to pay a security deposit?
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delivery
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How can I know if the dress will arrive on time?
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How can I know if the dress will arrive on time?